Warranty

FOR HOMEOWNERS IN THE PUGET SOUND AREA

By deciding to choose Village Life, you now own a beautifully designed home. We want you to have peace of mind, that your new home is covered against any possible issues that may arise in the first year. The home warranties we provide can do just that if there are issues because of defects in materials and workmanship, as outlined in our warranty documents provided to you at closing. Should an issue arise, a Cascade Builder Services representative will arrange for the repair or replacement within the first year.

WARRANTY INFORMATION

Cascade Builder Services (CBS) is a third party, new construction warranty management company. CBS has partnered with Village Life Homes to administer the 60 day and 11-month limited warranty after closing.

TO ACTIVATE YOUR ACCOUNT

You MUST have an active username and password to submit warranty claims.
To activate your account, email us at warranty@cascadebuilderservices.com to create a username and password. You will be contacted by the end of the next business day. All warranty claims must be submitted online.
Any general questions, please call us at 888-429-5468.

  • “My Homepage” is a personal and secure online account for new home buyers
  • You can submit and track warranty requests, view scheduled warranty appointments, view and download important documents and communicate with us through our messaging center.
  • Simply login to the online system at home or work anytime to correspond with a member of our friendly staff. 

 

FOR ALL HOMEOWNERS IN THE WENATCHEE REGION ONLY

 WARRANTY MANAGEMENT

Village Life will facilitate and administer the 60-day and 11-month materials and workmanship warranties on your new home. All warranty claims will be reviewed and inspected; appropriate action will be taken based on the Builder’s written warranty provided at the time of mutual agreement on the purchase and sale agreement.

Please submit warranty claims to the following Village Life email: warranty@village-life.net

Please use the 60-day and 11-month sheets provided. Proper execution enables facilitation of timely and accurate follow up on warranty requests.

It is the sole responsibility of the Homeowner to submit ALL warranty claims.

 

Warranty

 

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